Frequently Asked Questions
We are a technology-driven brand with a focus on design to give our customers the most elegant solution to everyday tasks thereby making customers’ lives better and their health improved. We love to surprise and delight our consumers with useful innovations and fun surprises along the experience.
EVO is working on a series of products. SPM-1 is the newest addition to our expanding family, and over the years you will see innovative technology incorporated into our products unlike anything you have seen before from other brands.
EVO is constantly expanding our shipping locations! Below are the current countries that we ship to:
United States, Canada, Bahrain, Cambodia, India, Indonesia, Iraq, Israel, Japan, Jordan, Kuwait, Laos, Lebanon, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Thailand, United Arab Emirates, Vietnam, Algeria, Egypt, Libya, Morocco, Tunisia, Australia, New Zealand, Mexico, China, Cook Islands, French Polynesia, Pitcairn Islands, Bangladesh, Bhutan, Maldives, Myanmar (Burma), Nepal, Pakistan, Sri Lanka, Brazil
All EVO products have standard 1 year warranty, and you can unlock life-time warranty as long as you are subscribed to the replacement heads!
All sales come with a 30-day 100% money back guarantee. We will require you to ship the entire product in its original packaging back to us for the full refund. EVO will supply a return shipping label.
Your order are typically shipped within 2 business days after you placed an order. You will receive an email with the tracking information once your product has shipped.
If you do not receive an email with a tracking number, please reach out to our customer support team at email@example.com, and they can check and provide you a status on when your order will be shipping if it hasn't already.
Yes, we do, check out our custom made replacement brush heads here
Not a problem! You can download our documentations here